Introduction to Foxwell Healthcare Group Ltd
Foxwell Healthcare Group Ltd is a distinguished provider of elderly care, domiciliary support, and specialist nursing services, headquartered in London, United Kingdom. Since its inception, the group has grown to operate more than 40 care homes and community-based care packages across England, Scotland, and Wales, employing over 3,500 dedicated healthcare professionals. The company is recognised by the Care Quality Commission (CQC) as a consistently ‘Outstanding’ provider, and it has been featured in the Sunday Times 100 Best Companies to Work For multiple times. Foxwell Healthcare Group Ltd stands at the forefront of the UK private healthcare sector, combining compassionate, person-centred care with innovative technology to monitor resident well‑being and streamline operations. Its reputation for clinical excellence, staff development, and regulatory compliance makes it a trusted partner for local authorities, NHS trusts, and private clients seeking premium care solutions.
The company’s mission is to enrich the lives of older people and those with complex needs by delivering safe, dignified, and personalised care. Foxwell Healthcare Group Ltd invests heavily in training programmes, including its own Foxwell Academy, which offers NVQs, degree apprenticeships, and continuous professional development. This commitment to staff empowerment has resulted in low turnover rates and high employee satisfaction scores. The group’s portfolio includes luxury residential care homes, dementia‑specialist units, and palliative care services, all designed around the “Aging in Place” philosophy that enables residents to maintain independence for as long as possible. With a strong focus on nutrition, mental stimulation, and social inclusion, Foxwell Healthcare Group Ltd is widely regarded as a benchmark for quality in the UK care industry.
From a business perspective, Foxwell Healthcare Group Ltd has demonstrated consistent financial growth, with annual revenues exceeding £120 million. The group maintains a robust balance sheet and has successfully acquired and integrated three smaller care home chains over the past five years. Its strategic partnerships with the NHS and local Clinical Commissioning Groups ensure a steady referral stream and a reputation for reliability. As the demand for high‑quality elderly care continues to rise due to an ageing population, Foxwell Healthcare Group Ltd is well‑positioned to expand its services, including the introduction of telemedicine and remote monitoring solutions. This combination of compassionate care, operational excellence, and forward‑thinking strategy solidifies Foxwell Healthcare Group Ltd as a leader in the UK healthcare landscape.
Company History and Business Evolution
Foxwell Healthcare Group Ltd was founded in 2004 by Dr. Eleanor Foxwell, a former geriatric consultant, and her husband Michael Foxwell, a business strategist. Starting with a single 40‑bed care home in Surrey, the couple aimed to create a model of care that prioritised dignity, clinical safety, and a homely atmosphere. Within three years, the home had become one of the top‑rated facilities in the region, gaining a “Good” rating from the CQC. This success allowed the company to secure reinvestment and open two additional homes in Hampshire and Kent by 2008. The founders’ reputation for hands‑on management and staff support attracted talented managers, forming the core leadership team that remains today. During the 2008 recession, Foxwell Healthcare Group Ltd bucked the trend by acquiring two struggling homes at reduced prices, quickly turning them into profitable, high‑quality units through operational improvements and staff training. This acquisition strategy became a cornerstone of the group’s growth.
The period from 2012 to 2018 marked a phase of rapid expansion. Foxwell Healthcare Group Ltd raised £25 million in private equity funding from a healthcare‑focused investment fund, enabling the development of five new purpose‑built care homes with state‑of‑the‑art facilities, including integrated sensor systems for fall detection and medication management. The company also launched its domiciliary care division, Foxwell at Home, providing support for individuals living independently. In 2016, it achieved the prestigious “Outstanding” CQC rating for three of its homes, a rare distinction. The following year saw the introduction of the Foxwell Academy, which now offers apprenticeships in health and social care, leadership programmes, and specialist dementia training. The acquisition of a neuro‑rehabilitation unit in 2019 further diversified the clinical services offered, allowing the group to cater to younger adults with acquired brain injuries. By 2020, Foxwell Healthcare Group Ltd employed over 2,000 staff and managed 25 homes.
The COVID‑19 pandemic presented unprecedented challenges, but Foxwell Healthcare Group Ltd responded with resilience. The group implemented rigorous infection control protocols, secured adequate PPE supplies, and introduced regular testing and vaccination drives for residents and staff. Remote visiting technology was deployed to keep families connected. Despite the crisis, the company maintained its CQC ratings and even opened a new 60‑bed home in Birmingham in early 2021, which was fully occupied within six months. Post‑pandemic, Foxwell Healthcare Group Ltd has accelerated digital transformation, launching a mobile app for relatives to track care updates and a training portal for staff. The acquisition of a dementia‑care specialist in 2023 brought the total number of homes to 42 and expanded the company’s geographical reach into Scotland. Today, Foxwell Healthcare Group Ltd is planning its next phase of growth, focusing on integrated care models that combine residential, nursing, and community services under one roof. The company continues to honour the founders’ vision while embracing innovation, ensuring its place as a dynamic and respected player in the UK healthcare sector.
Foxwell Healthcare Group Ltd at a Glance
- Headquarters: London, United Kingdom (Sovereign House, 12 Carey Street, London, WC2A 2JQ)
- Year Founded: 2004
- Founders: Dr. Eleanor Foxwell and Michael Foxwell
- Chief Executive Officer: James Thornton (since 2022)
- Number of Employees: 3,500+ (including nurses, care assistants, admin, and corporate staff)
- Annual Revenue: £125 million (2024 estimate)
- Industry: Healthcare – elderly care, nursing, domiciliary care, neuro‑rehabilitation
- CQC Rating: 75% of homes rated ‘Outstanding’, the remainder ‘Good’
- Care Homes: 42 homes across England, Scotland, and Wales
- Domiciliary Care Branches: 15 local offices delivering Foxwell at Home
- Specialist Services: Dementia care, palliative care, post‑surgery rehabilitation, brain injury rehabilitation
- Training & Development: Foxwell Academy – over 500 apprenticeships completed annually
- Technology: Proprietary care management software (Foxwell CareConnect), telemedicine kiosks, smart sensors
- Accreditations: ISO 9001:2015, Investors in People (Gold), Skills for Care Charter
- Community Impact: Foxwell Foundation – charity arm supporting elderly isolation projects
- Client Base: NHS trusts, local authorities, private individuals, insurance companies
- Growth Strategy: Greenfield development + acquisitions; target 55 homes by 2028
- Key Partnerships: Age UK, Alzheimer’s Society, University of Surrey (nursing research)
- Social Media: LinkedIn (30k+ followers), Twitter, Facebook, Instagram
- Controversies: None major; one minor CQC compliance notice in 2017, quickly resolved
Mission, Vision, and Core Corporate Values
Mission: At Foxwell Healthcare Group Ltd, our mission is to provide exceptional, person‑centred care that promotes dignity, independence, and quality of life for every individual we serve. We believe that caring for someone is a privilege, and we are committed to creating safe, supportive environments where residents and clients feel valued and respected. Through continuous training, ethical leadership, and innovative care practices, we aim to set the standard for excellence in healthcare.
Vision: Our vision is to become the most trusted and admired care provider in the United Kingdom, known for clinical excellence, compassionate staff, and a culture of continuous improvement. We envision a future where technology enhances human connection, where every care home is a true home, and where no one feels alone or forgotten. By 2030, Foxwell Healthcare Group Ltd aims to serve 10,000 individuals daily, expanding our reach to underserved communities.
Core Values: The company’s values are summed up in the acronym “C.A.R.E.S.” – Compassion, Accountability, Respect, Excellence, and Safety. Compassion means putting empathy into action, understanding each person’s unique story. Accountability involves taking ownership of outcomes, from cleanliness to clinical outcomes. Respect is about treating everyone with dignity, regardless of background. Excellence drives continuous learning and innovation. Safety is non‑negotiable, encompassing infection control, safeguarding, and medication management. These values are embedded in recruitment, performance reviews, and daily operations, ensuring a consistent, high‑quality experience for residents and staff alike.
Foxwell Healthcare Group Ltd shares its values openly with stakeholders through its annual impact report and through staff recognition programmes. Every employee, from the CEO to part‑time care assistants, receives training on the values and is expected to demonstrate them. The company also uses a “Values‑Based Interview” process to select candidates who naturally align with the culture. This strong ethical foundation has contributed to high staff retention and positive feedback from regulatory bodies. The leadership team regularly revisits these principles to ensure they remain relevant and are not just lip service.
Business Strategy and Future Roadmap
Foxwell Healthcare Group Ltd’s business strategy is built on four pillars: organic growth, acquisitions, technological innovation, and workforce development. Organic growth involves developing new purpose‑built care homes in areas with high demand and limited supply, particularly in the Midlands and the North of England. The company has identified 12 potential sites for development over the next five years, each designed to meet the latest standards for accessibility, energy efficiency, and infection control. Acquisitions continue to play a key role, with a dedicated mergers and acquisitions team evaluating smaller, high‑potential care home groups that align with Foxwell’s values and quality benchmarks. In 2023, the group acquired a chain of five homes in Yorkshire, integrating them smoothly through a 12‑month transition programme.
Technological innovation is a major differentiator. Foxwell Healthcare Group Ltd has invested £2 million in developing Foxwell CareConnect, a cloud‑based platform that integrates electronic care records, medication administration, staff scheduling, and family communication. Smart sensors in bedrooms monitor movement, temperature, and humidity, reducing the risk of falls and infections. Telemedicine kiosks allow remote consultations with GPs and specialists, saving time and reducing hospital admissions. The company is also piloting wearable devices for night staff to track well‑being and fatigue. Future plans include AI‑powered predictive analytics to anticipate resident needs and automate regulatory reporting.
Workforce development is crucial to sustain growth. Foxwell Healthcare Group Ltd aims to reduce reliance on agency staff by increasing permanent recruitment and retention. The Foxwell Academy has been expanded to offer bespoke leadership courses for home managers and advanced clinical training for nurses. The company has also introduced a wellbeing programme that includes mental health support, flexible shift patterns, and competitive pay (with a London weighting of £12.50 per hour for care assistants). In partnership with local universities, Foxwell offers tuition reimbursement for staff pursuing nursing degrees. The long‑term goal is to have 90% of home managers promoted from within. With a strong balance sheet and a clear roadmap, Foxwell Healthcare Group Ltd is poised to continue its trajectory of sustainable growth while maintaining its reputation for quality.
Products, Technologies, and Services
Foxwell Healthcare Group Ltd offers a comprehensive range of services across three main divisions: Residential & Nursing Care, Domiciliary Care (Foxwell at Home), and Specialist Services. Residential care homes provide 24‑hour support with a homely environment, including en‑suite rooms, communal lounges, and landscaped gardens. Nursing homes have registered nurses on duty around the clock, managing complex medical needs such as catheter care, wound management, and end‑of‑life care. Each home follows a personalised care plan developed in consultation with residents, families, and healthcare professionals.
Foxwell at Home is a domiciliary care service that enables individuals to remain in their own homes while receiving support with daily living activities – from personal care to medication prompts, meal preparation, and companionship. The service operates in 15 local authority areas and is regulated by the CQC. Staff use mobile apps to log visits and communicate with family members, ensuring transparency. Foxwell at Home also offers a rapid response service for hospital discharge, reducing readmission rates.
Specialist Services include a dedicated dementia care pathway, featuring memory clinics, cognitive stimulation therapy, and specially trained activities coordinators. The group also runs a 30‑bed neuro‑rehabilitation unit for adults with acquired brain injuries, providing physiotherapy, occupational therapy, and speech and language therapy. Palliative care is delivered in partnership with local hospices and Macmillan nurses, ensuring comfort and dignity. Technology underpins all services: the Foxwell CareConnect platform allows real‑time data sharing, while smart sensors and fall detectors provide alerts to staff. A family portal gives relatives access to daily updates, photos, and care records. The company continually evaluates emerging technologies such as voice‑activated assistants and remote monitoring wearables to enhance care delivery.
Industries and Markets Served
Foxwell Healthcare Group Ltd primarily serves the Health and Social Care industry, focusing on the adult social care market for older people and those with disabilities. Its clients include NHS Clinical Commissioning Groups (CCGs) and Integrated Care Boards (ICBs) that commission nursing and residential placements for patients with complex needs. The company also contracts directly with local authorities for social care packages, domiciliary care, and reablement services. Private‑pay residents constitute approximately 40% of the client base, attracted by the group’s reputation and premium facilities.
Beyond direct care, Foxwell Healthcare Group Ltd provides training and consultancy services through Foxwell Academy, which offers NVQs, apprenticeships, and CPD courses to external organisations. The company also engages with the insurance sector, offering care packages for individuals with long‑term care insurance plans. Geographically, the company serves markets across England, Scotland, and Wales, with a strong presence in South East England, the Midlands, and Central Scotland. Future expansion is planned into the South West and North East England. Foxwell Healthcare Group Ltd is also exploring franchise models for its dementia‑care programme, aiming to reach international markets such as Ireland and the Netherlands.
Leadership and Management Philosophy
The leadership team at Foxwell Healthcare Group Ltd combines clinical expertise with business acumen. CEO James Thornton, a former nurse and MBA graduate, took the helm in 2022 after serving as Chief Operating Officer. He champions a “servant leadership” approach, believing that supporting front‑line staff is the key to excellent resident care. The executive board includes a Medical Director, a Director of Nursing, a Chief Financial Officer, and a Head of People & Culture. Each corporate leader spends one day per month working in a care home to stay connected with operational realities.
Management philosophy is grounded in transparency and empowerment. Home managers have autonomy over budgets, staffing, and care planning within a framework of standardised policies and KPIs. Regional directors conduct monthly quality audits and provide coaching. The company uses a “360‑degree feedback” system for all managers, and staff satisfaction surveys are conducted quarterly. Foxwell Healthcare Group Ltd is an accredited “Living Wage Employer” and has been named one of the UK’s Best Workplaces for Wellbeing by Great Place to Work. The leadership team regularly participates in open forums and town halls, encouraging honest dialogue. This approach has fostered a culture where innovation is welcomed and mistakes are seen as learning opportunities.
Corporate Events, Conferences, and Community Engagement
Foxwell Healthcare Group Ltd actively participates in industry events such as the Care Show, the National Care Forum Conference, and the NHS Confed Expo. The company often presents on topics like technology‑enabled care, dementia best practice, and workforce retention. Internally, the company hosts an annual “Foxwell Excellence Summit” for all managers, featuring guest speakers, workshops, and awards ceremonies. The Foxwell Foundation organises charity events, including a sponsored walk and a Christmas gift drive for isolated elderly individuals.
Community engagement is a cornerstone of the group’s identity. Each care home has a community liaison officer who builds relationships with local schools, churches, and volunteer groups. Intergenerational programmes, where children visit care homes for reading and gardening activities, are popular. Foxwell Healthcare Group Ltd also sponsors a local football team and provides free health checks at community centres. During the pandemic, the company launched a “Keeping in Touch” telephone service for lonely seniors, staffed by volunteers. These efforts have strengthened the company’s brand as a caring, integral part of the community.
Employees and Workplace Culture
Foxwell Healthcare Group Ltd employs over 3,500 people, ranging from registered nurses and care assistants to chefs, housekeepers, administrators, and corporate functions. The workforce is diverse, with employees from over 50 nationalities, reflecting the multicultural communities served. The company has been recognised as a “Top Employer” by the Sunday Times and holds the Investors in People Gold standard. Employee engagement scores consistently top 85%, driven by a supportive culture, competitive pay, and development opportunities. The Foxwell Academy provides clear career pathways: care assistants can progress to senior care assistants, team leaders, and deputy managers. Nurses can move into clinical lead or nurse specialist roles. The company also sponsors health and social care diplomas and degree apprenticeships.
Workplace culture is built on respect, recognition, and fun. Each home holds monthly team huddles and a “Star of the Month” award. The corporate office offers flexible working, a gym, and regular social events. Mental health first aiders are available at all sites, and an employee assistance programme provides confidential counselling. Diversity and inclusion are actively promoted, with a network of equality champions and specific policies on anti‑racism and disability support. The company has a zero‑tolerance policy for bullying and harassment. This positive culture results in lower than average staff turnover (20% vs industry average of 30%) and high levels of staff‑recommended care.
Job Details & Requirements for this Posting (Senior Care Quality Assurance Manager)
Job Title: Senior Care Quality Assurance Manager
Location: London (with travel to homes across England and Wales)
Salary: £60,000 – £75,000 per annum + benefits (bonus, car allowance, pension)
Job Type: Full‑time (37.5 hours per week), permanent
Role Summary: Foxwell Healthcare Group Ltd is seeking a highly experienced Senior Care Quality Assurance Manager to lead the company’s quality improvement agenda. Reporting to the Director of Nursing, you will oversee the internal audit programme, ensure compliance with CQC regulations, drive continuous improvement, and support homes in achieving and maintaining ‘Outstanding’ ratings. You will work closely with regional directors, home managers, and clinical leads, providing expert guidance on best practice and regulatory changes. This is a strategic role that requires a blend of clinical knowledge, leadership skills, and analysis.
Key Responsibilities:
- Develop and implement the annual quality assurance strategy aligned with company goals and CQC Key Lines of Enquiry.
- Conduct regular quality audits across all care homes and domiciliary branches, using a consistent methodology.
- Analyse audit data, identify trends, and produce reports for the board with actionable recommendations.
- Support homes in preparing for CQC inspections and respond to inspection reports, ensuring timely completion of actions.
- Lead quality improvement projects, such as infection control upgrades, falls prevention, and nutrition initiatives.
- Collaborate with the learning and development team to design training programmes based on audit findings.
- Maintain the quality management system (ISO 9001).
- Manage a small team of quality auditors and provide mentorship.
- Keep abreast of legislative changes, national guidance, and best practice in adult social care.
- Represent Foxwell Healthcare Group Ltd at external quality forums and networks.
Qualifications and Experience:
- Registered Nurse (RN or RGN) with current NMC registration – essential.
- Minimum 5 years’ experience in a senior clinical role within adult social care (care homes, nursing homes, etc.).
- Proven experience in quality improvement and CQC inspection processes.
- Strong knowledge of CQC regulations, the Health and Social Care Act 2008, and safeguarding.
- Excellent analytical skills, with ability to use data to drive improvements.
- Leadership experience and ability to influence at all levels.
- Full UK driving licence and willingness to travel up to 50% of working time.
- Postgraduate qualification in healthcare management or quality improvement (desirable).
- Lean Six Sigma or similar quality methodology (desirable).
Why Join Foxwell Healthcare Group Ltd?
- Competitive salary and benefits package including private medical insurance, 33 days annual leave, and company car allowance.
- Opportunity to shape the quality strategy of a respected, growing care provider.
- Access to extensive professional development through Foxwell Academy – including leadership courses and conference attendance.
- Supportive corporate culture with a focus on wellbeing and work‑life balance.
- Make a tangible difference to the lives of thousands of residents and staff.
Customer Reviews and Industry Reputation
GLASSDOOR
On Glassdoor, Foxwell Healthcare Group Ltd receives an overall rating of 4.1 out of 5 based on 340 reviews. Current and former employees praise the company for its supportive management, training opportunities, and genuine care for residents. Common positive themes include: “the company invests in staff development”, “great team spirit and sense of purpose”, and “good work‑life balance, flexible rotas”. Negative reviews often mention “heavy workload during staff shortages” and “sometimes inconsistent communication from head office”. Management response to reviews is seen as constructive, addressing concerns openly. The company’s CEO has a 92% approval rating. Compared to industry averages (3.5), Foxwell scores above par. Many reviewers note that while the job can be challenging, the company’s values are genuinely lived.
INDEED
Indeed features 280 reviews with an average of 3.8 stars. Positive feedback highlights the “warm, family atmosphere” in many homes, “excellent training programmes”, and “good pay for the sector”. Negative criticisms revolve around “understaffing at peak times” and “lack of career progression for senior carers” – though recent initiatives like the Foxwell Academy are addressing this. Indicated salary levels for care assistants are £9.50–£11.00 per hour, which is above the National Living Wage for care workers. The company responds to negative reviews, outlining steps to improve. Overall sentiment: Foxwell Healthcare Group Ltd is seen as a better‑than‑average employer, especially for those early in their career.
GARTNER PEER INSIGHTS
On Gartner Peer Insights, Foxwell Healthcare Group Ltd is not extensively reviewed as it is not a software vendor, but its use of technology earns mentions in user reviews. The Foxwell CareConnect platform receives positive feedback for ease of use and comprehensive features, scoring 4.3/5. Users appreciate the integration of care records and family communication. Some suggest better mobile app performance. As a reference for care technology, Foxwell Healthcare Group Ltd is cited as an innovator.
TRUSTPILOT
Foxwell Healthcare Group Ltd’s services (care homes and domiciliary) are reviewed on Trustpilot with an average of 4.2 stars out of 5 from 1,200 reviews. Family members of residents praise the kindness of staff, cleanliness of homes, and responsive communication. Typical quotes: “I felt my mother was truly loved and cared for”, “The team went above and beyond during COVID”. Negative reviews (about 12%) mention “delays in responding to complaints” or “occasional lapses in care reporting”. The company replies to every negative review, inviting direct contact to resolve issues. This transparency improves trust. Recent scores show improvement after introduction of a dedicated complaints team.
G2
Foxwell Healthcare Group Ltd is not a standard software company, so G2 reviews are sparse. However, its internal software Foxwell CareConnect is used internally and rated 4.0 by staff users. Feedback highlights that “the system simplifies documentation” but “initial training can be overwhelming”. G2 reviews reflect a growing trend of tech adoption in care.
GOOGLE REVIEWS
Each care home has its own Google listing. Aggregate ratings for Foxwell homes average 4.3 stars across 3,000 reviews. Positive comments often mention “warm and friendly staff”, “lovely activities”, “homely environment”. A few negative reviews concern “food quality” or “waiting times for call bells”. Management replies proactively, thanking reviewers and addressing issues. The company’s Google Business profile has 98% response rate.
LINKEDIN REPUTATION
On LinkedIn, Foxwell Healthcare Group Ltd has 30,000 followers and a 4.5 star rating from employees (based on 50+ recommendations). The company posts regularly about achievements, staff stories, and industry insights. It ranks 12 in the UK Healthcare & Social Care sector on LinkedIn’s Top Employers list. Neil E., a nurse manager, writes: “I joined Foxwell 8 years ago and have grown professionally… The culture is one of respect and innovation.” The company actively engages with comments, building a strong employer brand.
Why Organizations Choose Foxwell Healthcare Group Ltd
Commissioning organisations – NHS trusts, local authorities, and private clients – choose Foxwell Healthcare Group Ltd for its consistent quality, compliance, and value for money. The company’s “Outstanding” ratings provide peace of mind. Its use of technology ensures transparency and data‑driven improvements, reducing risk. The Foxwell at Home service supports hospital discharge goals, reducing bed blocking. Strong safeguarding records and a dedicated complaints team build trust. Moreover, the company’s reputation for staff training means carers are skilled and motivated. For families, the emotional assurance of placing a loved one in a Foxwell home is paramount. The company’s awards and accreditations (ISO, Investors in People) serve as independent endorsements. In a sector often marred by scandals, Foxwell Healthcare Group Ltd stands out as a responsible, ethical provider.
Official Contact Information
For inquiries and assistance, please reach out to Foxwell Healthcare Group Ltd using the following contact details:
Address: Foxwell House, 12 Carey Street, London, WC2A 2JQ, United Kingdom
Contact Number: +44 (0)20 7946 0800
Support Number: +44 (0)20 7946 0801
Helpdesk Number: +44 (0)20 7946 0802
Website: www.foxwellhealthcare.com
Official Social Media Presence
- LinkedIn:linkedin.com/company/foxwell-healthcare
- Twitter (X):@FoxwellCare
- Facebook:facebook.com/FoxwellHealthcare
- Instagram:@foxwellhealthcare
SEO FAQ Section
1. What services does Foxwell Healthcare Group Ltd offer?Foxwell Healthcare Group Ltd offers residential and nursing care, domiciliary care (Foxwell at Home), specialist dementia care, neuro-rehabilitation, and palliative care across England, Scotland, and Wales.
2. Where is Foxwell Healthcare Group Ltd headquartered?The company is headquartered in London, United Kingdom, at Foxwell House, 12 Carey Street, London, WC2A 2JQ.
3. How many care homes does Foxwell Healthcare Group Ltd operate?Foxwell Healthcare Group Ltd operates 42 care homes, including residential, nursing, and specialist units.
4. What is the CQC rating of Foxwell Healthcare Group Ltd?75% of Foxwell homes are rated ‘Outstanding’ by the Care Quality Commission, with the remainder rated ‘Good’.
5. Does Foxwell Healthcare Group Ltd offer training programmes?Yes, through its Foxwell Academy, the company offers apprenticeships, NVQs, degree apprenticeships, leadership courses, and CPD opportunities for staff.
6. How can I apply for a job at Foxwell Healthcare Group Ltd?You can apply via the careers page on the official website, or through job portals like Indeed and LinkedIn. The company also holds recruitment events.
7. What is the salary for a care assistant at Foxwell Healthcare Group Ltd?Care assistants typically earn between £9.50 and £12.50 per hour, depending on location and experience, with London weighting applied.
8. Does Foxwell Healthcare Group Ltd provide specialist dementia care?Yes, the company has a dedicated dementia care pathway with memory clinics, cognitive stimulation therapy, and specially trained staff.
9. Is Foxwell Healthcare Group Ltd a good place to work?Based on employee reviews on Glassdoor and Indeed, the company scores above industry average for culture, training, and management, with high staff retention.
10. What technology does Foxwell Healthcare Group Ltd use?The company uses Foxwell CareConnect software for records, smart sensors for safety, telemedicine kiosks, and a family portal for updates.
11. Who owns Foxwell Healthcare Group Ltd?The company was founded by Dr. Eleanor Foxwell and Michael Foxwell. It is now privately owned with some private equity investment.
12. How can I complain about a service from Foxwell Healthcare Group Ltd?You can contact the customer relations team via phone or the website’s “Feedback” section. The company commits to responding within 5 working days.
13. Does Foxwell Healthcare Group Ltd accept NHS placements?Yes, the company contracts with NHS Integrated Care Boards and local authorities for nursing and residential placements.
14. What is the Foxwell Foundation?The Foxwell Foundation is the charity arm of Foxwell Healthcare Group Ltd, funding projects that reduce loneliness and improve well-being among the elderly.
15. How does Foxwell Healthcare Group Ltd ensure quality?The company has an internal quality assurance team, conducts regular audits, uses CQC frameworks, and holds ISO 9001 certification.
16. Does Foxwell Healthcare Group Ltd have a domiciliary care service?Yes, Foxwell at Home provides personal care, medication support, and companionship for individuals living independently across 15 local authority areas.
17. What types of care homes does Foxwell Healthcare Group Ltd run?The company operates residential care homes, nursing homes, dementia specialist homes, and a neuro-rehabilitation unit.
18. Is Foxwell Healthcare Group Ltd an ethical company?Yes, it is a Living Wage Employer, has strong environmental policies, and runs charitable initiatives through the Foxwell Foundation.
19. Can visitors attend Foxwell care homes?Yes, visiting policies are flexible, with standard visiting hours and additional arrangements for special circumstances. During infection outbreaks, restrictions may apply.
20. How quickly does Foxwell Healthcare Group Ltd respond to complaints?The company aims to acknowledge complaints within 24 hours and provide a full response within 10 working days. They have a dedicated complaints team.
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